All About Sump Pump Gurus of Hackettstown

Why Choose The Gurus?

Unlike traditional plumbers, 

Sump Pump Gurus

specialize in sump pumps, sewage pumps and well pumps. Our technicians are well versed in pump operation and repair. Our decision to specialize gives us the opportunity to stock what we need for almost every job and keep us running efficiently. Additionally, because we are doing essentially the same work every day, our techs can be prepared with the proper equipment, and have the knowledge to resolve 90% of the issues that may arise in any installation, the same day.

No Nonsense Guarantee

We are so sure of the quality of our craftsmanship and the quality of the products we use, that we provide a 5 year Parts & Labor Guarantee. All of our products have been carefully selected and are locally sourced or purchased directly from the manufacturer.  This insures you have the highest quality, not the cheaper units sold in the big box stores, giving us the ability to know that our installations are going to last.

5 Year Limited Warranty

Applies to all products professionally installed by Sump Pump Gurus or their authorized technician. Warranty covers normal usage, wear and tear, when used for the application it was intended. Warranty DOES NOT cover iron bacteria (unless annual maintenance is provided by SPG), or improper items flushed into a sewage pump.

have questions ? need more info ?

give us a call to discuss your unique situation

Sump Pump Gurus professionals are available 24/7 for emergency service.
Our scheduled services include routine sump pump maintenance, sump pump installation, sump pump replacement and sump pump repair services, as well as sewage pump maintenance and sewage pump replacment.



Sump Pump Maintenance
sump pump pit cutaway

what is a sump pump?

A sump pump is a submersible pump that is generally installed in the lowest point of your home. It works by pumping groundwater from under your basement floor, before it has the opportunity to rise into your basement or living space.

The pump redirects the water to the nearest storm drain, dry well, retention pond or a low lying area of your yard. When water enters the sump well, the pump is triggered on by a float switch and only activates when water reaches a predetermined level. By removing excess water, sump pumps prevent water from entering your home.

Sump Pump Gurus are experts at sump pump installation, replacement and sump pump repair.

Many new homes are equipped with pumps, or at least a sump pit, but older homes are easily retrofitted with a sump system or French drain to prevent basement flooding and give you the peace of mind that comes with it.

For more info about sump pumps, check out our blog posts.

Sump Pump Maintenance

Most homeowners forget about preventative maintenance of their sump pumps and sewage pumps – until they are standing in ankle-deep water. There is no worse time to discover your sump pump isn’t working than after a heavy rain or quick snow melt.

Being proactive and ensuring your sump pump is in good working order will help prevent basement flooding. Regular service and maintenance are critical to extending the life of your pumps. Maintenance should be completed annually and you should check your pump quarterly if it is over 5 years old.

Handy homeowners can provide their own maintenance, its not brain surgery, just a little messy and requires a few tools. Check out our self service page for tips and tricks. If you prefer to leave the dirty work to someone else, the professionals at Sump Pump Gurus are happy to assist.

Iron Ochre Covered Pump
Sewage Pump

Sewage Pump Maintenance

Sewage Pump MaintenanceIf you are unfortunate enough to require a sewage pump to remove your waste water, there are a couple thing you should know. NEVER, EVER, flush objects down the toilet that could cause you problems. Wipes, tampons, dental floss are just a few items that should not be flushed along with excess kitchen grease and food scraps.

Maintaining your sewage pump annually, can double its useful lifetime to better than 10 years. Its a dirty job, but opening up the pit annually and cleaning the walls, pump and float devices insure that there is nothing for the float to get stuck on and will keep the pit from smelling “off”. Replacement of the check valve at this time is also beneficial.

This is again, a service you can perform yourself, but it is a dirty job.

Sump Pump Gurus

provides sewage pump maintenance and can replace the unit if we find it is not operating, preventing a bad situation.

Testimonials

Our Awesome Customers

What They Have To Say About Us
Sump Pump Gurus place picture
4.3
Based on 13 reviews
powered by Google
Paula Nurena profile picturePaula Nurena
15:54 02 Aug 24
Great job!
Ainsley Smart profile pictureAinsley Smart
21:16 26 Dec 23
Set up a whole appt. The guy never showed up, called and texted several times and never got an answer or explanation. Basement suffered damage as a result.
Michele Lewis profile pictureMichele Lewis
16:44 19 Dec 23
Sump Pump Gurus supposedly installed a new sump pump at a cost of $785.00 6 mo ago in July 2023 to replace my 22 yr old sump pump that still worked fine. The Gurus' sump pump failed during the rain storm on Dec 18, 2023. I called for emergency service 4 times, each time "Eric" telling me "someone would get to me" and/or he would call me back. He, nor anyone else, called nor showed up. I called 6 more times the next day (Dec. 19) with no answer at all! THIS COMPANY IS A SCAM! My basement has water everywhere and they have been unresponsive. They installed a failed product, and/or incorrectly installed it, and haven't the decency to remedy the problem as a result! Stay away from Sump Pump Gurus and find a genuine sump pump business with genuine, caring and decent customer service.
James Yanni profile pictureJames Yanni
22:31 25 Nov 23
Our sump pump shorted out and knocked out power for the battery backup. We had 6" of water before we noticed. Sump Pump Gurus installed a quick temp solution to get us pumped out quickly. Thanks for the fast service, see you next week for the finish.
Luke Letson profile pictureLuke Letson
23:31 18 Nov 23
Great service! On time and budget was exactly as quoted
Kelsey Mansell profile pictureKelsey Mansell
19:29 18 Nov 23
Eric stole over $3,000 from us. Double billed us and never returned half of it. It’s no a misunderstanding. Bank refunded us our money and is now after them. We also filed a police report and the police have told us that no one has responded to them either. It’s a SCAM! STAY AWAY AT ALL COSTS
Narwoko Narwoko profile pictureNarwoko Narwoko
17:53 10 Jun 23
We recently had Sump Pump Gurus install a brand-new french drain sump pump system in our basement, and we couldn't be happier with the results. They were prompt, thorough, and made sure to address all of our inquiries both prior to and following the installation. Without a doubt, we'd employ their services once more in the future
Sean Tom profile pictureSean Tom
16:05 09 Mar 23
Working with people like Sump Pump Gurus and its staff is enjoyable for me. They are capable, knowledgeable, and considerate people. They not only installed a new sump pump but also replaced the sewage pump. They went above and above to ensure that the sump pump was installed as soon as possible. Everyone I talk to there has a great attitude for offering top-notch customer service. I can't say enough nice things about them. Once more, many thanks. I rate it with 5 stars.
Nelson Tom profile pictureNelson Tom
08:41 27 Feb 23
I contacted the Guru team for sump pump services and they were quick to communicate. The Teacher team came for the service at 9 am and did the service and asked me to check if the job was done by the right processor. They did a great job for me. I want to appreciate their work.
Nathan Cooper profile pictureNathan Cooper
13:56 17 Jan 23
Best replacement. I was in a lot of trouble because my basement waterproofing was leaking. I replaced it with the help of members of the sump pump gurus group and quickly. Thank you.
Sharon McDonald profile pictureSharon McDonald
15:44 10 Jan 23
Reached out to have to have a sump pump installation. They was over within the hour and had the install done within 2 hours. He was professional , courteous, and hard working. Great response time and great company. Would recommend Sump Pump Gurus .
David Nhimura profile pictureDavid Nhimura
16:02 23 Dec 22
Can be more satisfied with the service provided by Sump Pump Guru Group. My husband recently passed away and they were the third plumber I called and the only one who responded. Appointments with their technicians were already made! Very professional, clean and pleasant. All repairs and charges are fully explained. I will call them again in the future. Huge thanks.
Thomas Watkins profile pictureThomas Watkins
17:47 13 Dec 22
I am very impressed with Sump Pump Gurus. When I called, I contacted them right away, and much to my delight, Mark could come to assess our sump pump that afternoon! Our Sump Pump Gurus needed replacement. He had a fully stocked van right there with EVERYTHING that he needed. He explained everything, was very receptive and responsive to our concerns, and was extremely conscientious and responsible. I have total confidence in Mark and Sump Pump Gurus and would highly recommend it. Thank you!!
Bryan Anderson profile pictureBryan Anderson
17:07 13 Dec 22
We had a wonderful experience with Sump Pumps Gurus. We were frustrated and confused regarding what pumps we needed for a rental home that we own. The home seems to be located above an underground water spring, The pumps that were in there were not working well. Product specialist, Mark, spent a half hour on the phone with us listening to our dilemma. He was so knowledgeable. He told us what he felt the problem was with the pumps that we were using. We followed his recommendations. The shipping process was fast. The pumps that Mark recommended are working great for our unique situation. We will never buy from anyone else!!
Philip Green profile picturePhilip Green
13:16 12 Dec 22
Mark was an outstanding expert and the service TECHNICIAN for The Sump Pump Gurus. He finished the repair swiftly and with great PROFESSIONALISM; in fact, the cost was less than the estimate! Super service. I will definitely get in touch with Sump Pump Gurus once again and ask for Mark Fantastic!!👍
Peter George profile picturePeter George
02:11 12 Dec 22
Sump Pump Gurus went out at around 6.30pm. We called and the service was very professional taking all our info. She told us they would come first thing in the morning and that the technicians would call at 7am to tell us when they were coming. They called at 7am as promised and arrived 30 minutes later. They were professional, neat and efficient, and explained everything in detail. They answered all our questions about our options. By 9:30 AM we had a new pump and tank installed and our water supply back in service. Amazing Service. We are very happy. The cost seemed very reasonable as well. We would highly recommend this company!!!👍
Elizabeth Shaw profile pictureElizabeth Shaw
15:29 26 Oct 22
My experience with Sump Pump Gurus has been better than any other firm I've worked with in the past when it comes to pumping tools and services. They are exceptionally kind and professional. You will receive top-notch service from the field staff after the initial phone conversation. They've been used twice already, and I won't ever use anybody else. Excellent service all around.
Andy Garcia profile pictureAndy Garcia
16:30 25 Oct 22
I wholeheartedly endorse this business if you're searching for the greatest sump pump servicing. They responded promptly when I contacted them. They even made the appointment for the next day, and they showed up on time. How about their employment? Their labor was flawless. After finishing their task, they cleaned up the whole mess without even requesting a tip. They have already been recommended to several of my friends and family.
Jan Gutierrez profile pictureJan Gutierrez
11:29 21 Oct 22
I utilized a number of businesses, but none of them offered quick replies. But when I finally phoned Sump Pump Gurus, they answered right away. I was somewhat perplexed. But they showed very promptly and got to work at my place. Their conduct and level of service highly pleased me. They will absolutely be my first point of contact if I have any plumbing concerns. I'll also mention their team to my friends and relatives.
Donnie Kennedy profile pictureDonnie Kennedy
16:03 19 Oct 22
Sump pump Gurus built a backup system for my sump pump, and I couldn't be happier with them! The service and staff were exceptional, starting with the initial visit and continuing through installation and cleanup. The system delivered as promised despite two particularly strong downpours. I greatly appreciate it.
Johnnydoowop1 profile pictureJohnnydoowop1
22:18 31 Aug 22
The Sump Pump Gurus delivered professional prompt service. Don the master plumber was on time and got the job done right. He was great!!
Marcia Walters profile pictureMarcia Walters
07:07 09 Jul 22
When I interacted with Sump Pump Gurus employees, they were courteous and professional. They established a time frame and called me an hour beforehand to confirm that I was still available to arrive. They were well-organized, cooperative, and brilliant. The final outcome was completely satisfactory. I give them a 10/10. I would recommend them.
Wesley Hopkins profile pictureWesley Hopkins
15:47 18 Apr 22
I needed my sewage pump replaced and I asked a few companies and they showed us their estimates. The one that Sump Pump Gurus gave us seemed the fairest so we decided to have them do the work. They got back to me right away with the best services and scheduled me the same day. Showed up on time, was very professional, was accurate with the estimate and replaced the sump pump pretty fast, he made it look too easy. Will definitely use Sump Pump Gurus and Mike again. Thanks again for the quality work!
Hugh Carr profile pictureHugh Carr
15:54 17 Apr 22
I noticed my sump pump making an unusual noise after the first big rain of the spring & called the Sump Pump Gurus based on a strong recommendation from an existing customer & immediately upon his arrival, I had no regrets!! I quickly learned my home had its original sump pump from 1999 & felt comfortable with his recommendation for replacement. Not only that, but I will never be concerned about my sump pump going forward, if you are having sump pump issues give them a call!!

Hackettstwown NJ – A Great Place to Live

Hackettstown is a vibrant community nestled in the foothills of New Jersey’s Warren County. The town offers its residents a wide range of cultural, educational and recreational activities and opportunities.
 
The bustling downtown features unique shops and restaurants that capture the essence of Hackettstown’s hometown charm. A lively Farmer’s Market takes place in the town square throughout the summer and autumn months, showcasing a variety of fresh local produce and products. Nearby, Allamuchy Mountain State Park provides excellent hiking trails for outdoor enthusiasts to explore.
 
At the heart of Hackettstown lies its schools, churches, and community organizations. The Mars Chocolate Factory is one of the town’s major employers and attractions. Music fans will also be drawn to the 201 Fifth Bar, hosting live music from featuring of exciting acoustic and rising star  performers.
 
Living in Hackettstown is a great choice for anyone seeking an easy commute to major urban areas while still having access to excellent suburban amenities and the surrounding scenic outdoors. Popular eateries and breweries like Man Skirt Brewing, James on Main, and TOPO Vietnamese add flavor to this bustling little town. From flower shops to gift boutiques, Hackettstown is brimming with exciting stores and activities for all to enjoy.